Privacy Statement

alisondougan.com

PRIVACY STATEMENT

PRIVACY STaTEMENT

Welcome to Alison Dougan, trading as Hope Consulting &andCounselling Pty Ltd (ABN: 73615466012). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our Privacy Policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and may use the various services/products offered by Alison Dougan or Hope Consulting and Counselling P/L (collective "Services") ("Authorised Customers")

OWNER AND DATA CONTROLLER

Alison Dougan and Hope Consulting and Counselling P/L ("us", "we", or "our") operates http://www.hopeconsulting.com and alisondougan.my.canva.site/ (the "Site").

Address: 3/1 Richens St, Redcliffe, QLD, 4020

Contact email: alison@alisondougan.com

We are committed to protecting and respecting your privacy.

This Site collects some personal data from its users.

This Privacy Policy informs you of our views, practices and policies regarding the collection, use and disclosure of personal data we receive from users of the Site.

By submitting personal data to us, you agree to us using your personal data as follows.

INFORMATION COLLECTION, BUSINESS PURPOSE AND USE

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to name, email address, cookies, usage data, password.

We may use your personal information to

send you our newsletters from time to time (specify frequency if possible)
manage contacts and send messages
ensure that content from our site is presented in the most effective manner for you and for your computer
provide you with information, products or services that you request from us which may be of interest to you
carry out our obligations arising from any contracts entered into between you and us
interact with external social networks and platforms (e.g. social media widgets and share bars)
allow registration and authentication (e.g. membership sites)
allow access to third party services' accounts

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you submit or transactions related to products and services you purchase.
Indirectly from you. For example, from your browser while visiting our Site.
From third parties. For example, from our business partners or service providers.

We do not intentionally collect or use the personal information of minors under eighteen (18) years of age or sell it with or without affirmative authorization.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site.

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data.

Cookies are text files with a small amount of data, which may include an anonymous unique identifier.

Cookies are sent to your browser from a web site and stored on your computer's or tablet device’s or mobile device’s part of the hard drive specifically designated for cookies.

It is standard practice to use cookies to make your experience better when using a website.

Like many sites, we use "cookies" to recognize, collect, and/or track information about, and relevant to, your usage of the Site.

Upon your first visit to the Site (and periodically after that), we may request your consent to our use of cookies, except for those strictly necessary.

DATA STORAGE

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

DATA RETENTION

We process and store your personal data for as long as required by the purpose they have been collected for.

Therefore:

personal data collected for purposes related to the performance of a contract between us and the user will be retained until such contract has been fully performed;
personal data collected for the purposes of our legitimate interests will be retained as long as needed to fulfil such purposes;
we may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn;
we may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data will be deleted and some of your rights (i.e. the right to access, the right to erasure, the right to rectification and the right to data portability) cannot be enforced after expiration of the retention period. You may find specific information regarding your rights within the relevant section of this Privacy Policy or by contacting us at alison@alisondougan.com

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

We do not provide your information to third parties for any purpose eg marketing

SECURITY

The security of your personal information is important to us.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Unfortunately, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions or concerns about this Privacy Policy, please contact us by email toalison@alisondougan.com

PLEASE NOTE:

This Site is not directed at children. Visitors and Authorised Customers are required to be eighteen years or older.

The written content of this website belongs to ALison Dougan 2022

terms AND CONDITIONS

REFUND POLICY

DISCLAIMER